Product Description Cats have various sleeping postures, and while we often admire their lazy positions, we also wish for them to sleep comfortably and healthily. The Surro Pet Bed is designed for every feline with a unique sleeping style, and its stylish design will seamlessly fit into your home decor.
ArmArm Pillow With a specially considered thickness, this pillow caters to cats' preference for resting their heads while sleeping. You can freely arrange it to create the most comfortable pillow position for your pet, providing a snug and secure sleeping space that feels like being embraced.
Memory Foam Mattress The mattress is of medium firmness, perfectly conforming to your cat's shape. Its high support effectively supports the back, waist, and legs, ensuring good spinal support regardless of how your cat changes positions. The memory foam gently wraps their entire body, offering a "close protection" comfort, which is crucial for improving your pet's sleep quality.
Inner and Outer Covers Given that cats can be quite scratchy, the outer cover is made from durable, water-resistant fabric that cats love. The inner cover uses water-resistant material for double protection. The outer cover can be removed for washing, which suits both you and your cat's preference for cleanliness.
Customer please read carefully the below shipping arrangement before purchase:
Customers must allow OneDegree to provide their contact information to the merchants for arranging the delivery service via the third-party logistics company. Please visit https://www.onedegree.hk/en-us/privacy-policy for more details about the policy of OneDegree Personal Information Collection Statement.
Products shall be delivered to the customer’s provided shipping address by Conpet Innovation Limited ("Merchant").
Delivery service is only available in Hong Kong (including Hong Kong Island, Kowloon, and the New Territories). Delivery service is not applicable to outlying islands (certain areas of Tung Chung are excluded) and remote areas.
Delivery time may vary depending on individual merchants’ shipping schedule, generally, products shall be shipped to the customer's provided delivery address within approximately 7 working days from the issuance of the "OneDegree Pet Mart Order Confirmation Notice email" However, delivery times may be affected by traffic, adverse weather, public holidays, and other special circumstances.
If the customer provides incorrect delivery information, or if the logistics company is unable to contact the customer multiple times, or if the customer refuses delivery, resulting in the product being returned to the Merchant, Merchant may arrange re-delivery, the customer will be responsible for additional shipping costs. OneDegree shall not be held responsible.
Customers must agree to allow OneDegree to share their contact information for Merchant to arrange delivery of products. Merchant will contact the customer before delivery to confirm arrangements. If the customer needs to change delivery details, please contact Conpet Innovation Ltd. customer service via WhatsApp +852 95450633 (Office hours: Monday to Friday, 9:30am – 6pm, closed on Saturdays, Sundays, and public holidays).
In case of any disputes, Conpet Innovation Limited reserves the right to make the final decision.
