Cirius Pet
Cirius Pet Warm Pad (Caring) TG-LH01
Cirius Pet Warm Pad (Caring) TG-LH01
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Pet hip diseases are invisible to the naked eye, and as time goes by, bone disease will deteriorate gradually, so prevention and improvement are essential.
Customer please read carefully the below shipping arrangement before purchase
• Products shall be delivered to the customer’s provided shipping address by ETTA International Limited ("Merchant") via using a third-party logistics company. Please visit https://www.onedegree.hk/en-us/privacy-policy for more details about the policy of OneDegree Personal Information Collection Statement.
• Delivery service is only available in Hong Kong (including Hong Kong Island, Kowloon, and the New Territories). An additional fee of HK$20 will apply for every floor if delivery requires going upstairs.
• Delivery time may vary depending on individual merchants’ shipping schedule, generally, products shall be shipped to the customer's provided delivery address within approximately 14 working days from the issuance of the "OneDegree Pet Mart Order Confirmation Notice email" However, delivery times may be affected by traffic, adverse weather, public holidays, and other special circumstances.
• If the customer provides incorrect delivery information, or if the logistics company is unable to contact the customer multiple times, or if the customer refuses delivery, resulting in the product being returned to the Merchant, Merchant may arrange re-delivery, the customer will be responsible for additional shipping costs. OneDegree shall not be held responsible.
• Merchant offers a 12-month self-carry warranty service for non-human damage, starting from the issue date of "OneDegree Pet Mart Order Confirmation Notice". The warranty period will not be extended or renewed for any repaired or replaced parts or products. Customers must present the "OneDegree Pet Mart Order Confirmation Notice" issued by OneDegree via email as the proof of purchase to enjoy warranty service. If the customer fails to provide this or if the information is incomplete, Merchant will refuse to provide maintenance services. For any inquiries regarding product maintenance, please call ETTA International Limited customer service hotline 6840 5905 (Office hours: Monday to Friday, 10am – 6pm).
• Customers must agree to allow OneDegree to share their contact information for Merchant to arrange delivery of products. Merchant will contact the customer before delivery to confirm arrangements. If the customer needs to change delivery details, please contact ETTA International Limited customer service hotline 6840 5905 (Office hours: Monday to Friday, 10am – 6pm).
• In case of any disputes, ETTA International Limited reserves the right to make the final decision.
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